General FAQs

The main difference between SSD (Solid State Drive) and HDD (Hard Disk Drive) in laptops lies in their technology and performance. SSDs utilize flash memory to store data, enabling much faster read and write speeds compared to HDDs, which rely on spinning disks and mechanical components. This results in quicker boot times, application launches, and data transfers with SSDs. Additionally, SSDs are more durable and shock-resistant, as they lack moving parts.

Check for Dust and Debris: Over time, dust and debris can accumulate inside your laptop’s cooling system, blocking airflow and causing overheating. Open your laptop and carefully clean the vents and fans using compressed air or a soft brush.
Use on a Hard, Flat Surface: Using your laptop on a hard, flat surface like a table or a laptop cooling pad allows for better airflow and heat dissipation. Avoid using your laptop on soft surfaces like beds or couches, as they can block ventilation.
Elevate the Back: Placing a small object, like a book or a stand, under the back of your laptop can help improve airflow and cooling.
Monitor CPU Usage: High CPU usage can generate a lot of heat. Use the Task Manager (Ctrl + Shift + Esc) to monitor processes and applications that are consuming excessive resources. Close or limit unnecessary applications.
Update Drivers and Firmware: Outdated drivers or firmware can sometimes cause your laptop to work harder than necessary, leading to overheating. Check your laptop manufacturer’s website for updates.
Adjust Power Settings: In your laptop’s power settings, choose a balanced or power-saving plan. These settings can reduce the CPU’s performance when it’s not needed, which can help in reducing heat generation.
Check for Malware: Malware or background processes could be causing your laptop to work harder than necessary. Perform a thorough malware scan using a reputable antivirus program.
Use a Cooling Pad: Laptop cooling pads are designed to provide additional airflow to your laptop’s cooling system. They can be especially helpful for gaming laptops or laptops with high-performance components.
Limit Intensive Tasks: Avoid running heavy applications, such as video editing or gaming, for extended periods, as they can cause your laptop to heat up significantly.
Laptop Placement: Avoid exposing your laptop to direct sunlight or heat sources. Also, ensure that the laptop’s ventilation ports are not obstructed.

Use a moist cloth to wipe the laptop screen. Do not spray liquid directly on to your laptop screen, always apply it to the cloth instead. Don’t use anything other than a microfiber cloth

While connected to a power source, your laptop directly draws power from the A/C adapter rather than relying on the battery; any surplus energy is directed to the battery. Moreover, the battery doesn’t experience continuous charging when the laptop is plugged in; it’s only recharged when its charge level falls below approximately 95%. Since the battery isn’t actively used during this time, it can take several hours for it to naturally deplete that remaining 5% charge without any active power consumption.
Hence, using your laptop while it’s charging is perfectly fine.
However, there are a few considerations to keep in mind:
1. Keeping your laptop battery consistently fully charged can lead to the greatest reduction in its overall capacity (health) over time. This can result in a slightly more significant decline in capacity as time goes on. If you anticipate your laptop being plugged in for an extended duration (such as several months), it’s advisable to remove the battery when it’s around 50% charged and store it in a cool environment (since heat can also negatively impact battery health). Some manufacturers like Lenovo offer a ‘battery health mode,’ which achieves a similar effect by adjusting the charging threshold to 50%.
2. When engaging in gaming or resource-intensive activities, ensure proper ventilation for your laptop. This helps prevent the battery temperature from reaching levels that could adversely affect its health.

If the battery battery is not connected properly
Battery is disabled
Outdated laptop BIOS
Battery is faulty
Outdated battery drivers
Battery contacts accumulating debris
Battery connector cable worn out

Enable Battery Drivers in Device Manager
Check Power Adapter
Update Battery Drivers in Device Manager
Clean Battery connector Points
Check Health of Your Battery
Update/Reset BIOS to Default Settings

It is normal for your charger to generate heat as it operates. However, there are instances when it produces excessive heat. If your charger or the transformer block becomes too hot to handle or emits an unusual odor, it indicates a malfunction, and you should obtain a new charger. A malfunctioning charger has the potential to harm the laptop battery, which might also require replacement.

CMOS (Complementary metal-oxide-semiconductor), a small memory section within a computer’s motherboard, holds the BIOS settings—software guiding the computer’s fundamental operations like booting and hardware configuration. Resetting CMOS to its default settings could potentially resolve boot or display issues by restoring the BIOS settings.

The cost of laptop repairs can vary widely depending on the specific issue and the model of the laptop. Some common repairs, such as replacing hinges or a faulty keyboard, can cost anywhere from 2,500. More extensive repairs, such as replacing the motherboard, screen or the hard drive, can cost even more.
It is always a good idea to get an estimate of the cost of repairs before agreeing to any work. This will help you budget for the repairs and avoid any unexpected expenses. Also note that the cost of repairs may also be affected by the age of the laptop and the availability of parts.
It is also worth considering whether the cost of repairs is worth it compared to the cost of buying a new laptop. In some cases, it may be more cost-effective to purchase a new laptop rather than repairing an old one, especially if the laptop is very old or the repairs are extensive.

Lapsol Technologies the best laptop repair centre in Kenya. Located on Moi Avenue in Nairobi
Contact no 0742 486615

Both Tenda and TP-link are quite similar in specifications but according to the performance and reviews Tenda is a good option. Tenda is also more price friendly as compared to TP-Link