FAQs

Laptop overheating is usually caused by dust build-up, poor ventilation, or a failing cooling fan. It can also result from overuse or demanding tasks. Regular cleaning, using a cooling pad, or fan replacement may fix the issue.

We are located at Meru South House(Tom Mboya street, opposite Fire Station) 2nd Floor, Suite 207 Nairobi CBD. Open Monday–Saturday, 8 AM to 7 PM, closed Sundays.

These symptoms often point to software errors, corrupted system files, failing RAM/SSD, or motherboard faults. We handle OS installation, virus scans, file recovery, RAM or SSD replacements, and detailed diagnostics.

At Lapsol Technologies, the cost depends on the issue and your laptop model. Basic repairs start from KES 2,000 while more complex ones like motherboard replacements may go above KES 20,000. Call 0742 486615 for free diagnostics to assess the exact cost.

Laptop screen replacement costs range between KES 5,000 and KES 18,000 depending on the screen type (HD, FHD, touch), size (11″ to 17″) and brand (HP, Dell, Lenovo).

Genuine laptop batteries cost KES 3,000–10,000 depending on your brand and model. At Lapsol Technologies, we stock original batteries for HP, Dell, Lenovo, and MacBook.

Yes, we stock both genuine and compatible batteries. Compatible batteries are more affordable (from KES 2,500) but may have shorter lifespans.

Keyboard replacement starts from KES 2,500 for standard models. Backlit or premium keyboards (e.g. EliteBooks or MacBooks) may cost KES 5,000–8,000

DC jack repairs range from KES 2,000 to KES 4,000, depending on complexity and whether replacement parts are needed.

Repairs can cost KES 5,000–15,000 while full motherboard replacements can go up to KES 25,000, especially for newer or high-end models.

We evaluate the damage and advise you honestly. In most cases, repair is more economical unless damage is severe.

Hinge repairs cost KES 2,500–5,000. If the casing is also broken, full chassis repair may cost up to KES 7,500 or more.

Fan cleaning and thermal paste replacement costs KES 1,500–3,000. If a new cooling fan is needed, total cost may go up to KES 4,500.

SSD upgrade prices start from KES 3,500 for 256GB, KES 5,500 for 512GB, and KES 8,500+ for 1TB. Upgrade includes cloning or clean OS install.

RAM upgrade costs depend on size and type: KES 2,500–6,500 for 4GB–16GB DDR3/DDR4 modules.

OS installation or reinstallation costs KES 1,000–2,500 depending on whether data backup is needed. Virus removal and system optimization start from KES 1,500.

Laptop speaker replacement starts at KES 2,000–4,000, depending on the model and speaker assembly type.

Full casing replacements cost between KES 5,000 and 10,000, depending on availability and model.

This could be due to overheating, a failing battery, loose RAM, or motherboard issues. We’ll run a hardware check and clean internal cooling systems. If needed, we replace faulty fans or apply thermal paste.

A slow laptop is often caused by a full hard drive, insufficient RAM, or malware. We recommend upgrading to an SSD, increasing RAM, and running a system cleanup or OS reinstallation.

This might be a driver issue, keyboard layout setting, or a damaged keyboard membrane. We troubleshoot software settings and replace the keyboard if physically faulty.

This may be a screen backlight, LCD panel, loose display cable, or graphics chip issue. We perform display diagnostics and replace the faulty part accordingly.

Loud fans indicate dust buildup or failing bearings. Overheating damages internal components. We offer fan cleaning, replacement, and thermal paste application for optimal cooling.

The issue could be a faulty charger, DC jack, battery, or motherboard charging circuit. We test all components and offer affordable charger, jack, or battery replacements.

Yes. Cracked hinges are common due to wear and tear or drops. We repair or replace hinges and cracked casings. We also reinforce weak hinge mounts to prevent future damage.

It could be disabled in settings, or the touchpad cable or board is damaged. We test and re-enable settings or replace the touchpad module.

This usually means your hard drive is corrupted, disconnected, or failed. We reconnect or replace the drive and reinstall your OS.

Beeping codes often indicate RAM, motherboard, or display issues. We diagnose using the beep pattern and test internal components to fix or replace what’s faulty.

Yes. These ports may have suffered physical damage or be part of a faulty motherboard section. We repair the connector or replace the I/O board or port module.

This may be a Wi-Fi driver, disabled adapter, or damaged wireless card. We reinstall drivers, test the card, and replace if faulty.

es! A swollen battery is a safety hazard and must be replaced immediately. We offer safe battery replacement with genuine parts.

This is usually a sign of a failing hard drive. We can recover your data (if possible), then replace the drive with a new SSD or HDD and reinstall the OS.

Boot loops are typically caused by software corruption, failing SSD/HDD, or RAM issues. We scan for malware, reinstall the OS, or test and replace failing components.

Blurry screens or horizontal/vertical lines may point to a damaged display, loose cable, or GPU fault. We test the display chain and fix or replace the affected part.

Immediately power it off and avoid turning it back on. Bring it in for professional cleaning, drying, and short-circuit inspection. Early servicing can prevent permanent damage.

The battery may be worn out, or there may be background processes or overheating causing power drain. We test battery health and optimize or replace it.

This typically means your storage drive isn’t being detected. We check drive connections and reinstall the OS, or replace the hard drive if it’s dead.

Upgrade to an SSD, increase RAM, clean up startup apps, and reinstall Windows. We provide full upgrade services and performance optimization.

This is often due to a slow mechanical hard drive, too many startup programs, or system bloat. We recommend upgrading to an SSD, optimizing startup processes, or reinstalling Windows for a clean start.

Blue screens are usually caused by driver errors, corrupt system files, or hardware failure (RAM or HDD/SSD). We run diagnostics, update drivers, and test memory/storage to identify the exact cause.

This could be a Wi-Fi card fault, driver issue, or router compatibility problem. We update your drivers, check settings, or replace the internal Wi-Fi card if necessary.

Flickering may be due to a loose display cable, inverter fault, bad graphics chip, or power supply issue. We test each of these and replace damaged components.

Yes, we offer secure password reset services for Windows 10/11 without data loss. If needed, we can back up your data and reinstall the OS.

Ghost typing is usually caused by liquid damage, stuck keys, or a faulty keyboard circuit. We inspect the board and replace the keyboard or palm rest module if necessary.

Inconsistent USB functionality points to loose connectors, damaged ports, or driver conflicts. We test and resolder port connectors or replace the I/O board.

This often indicates a faulty battery, damaged DC jack, charger problem, or firmware issue. We test all components and advise on the right replacement.

Yes — we offer data recovery services from non-booting systems or failed drives. We use specialized tools to extract files from corrupted or physically damaged storage.

Audio problems could be from muted drivers, speaker failure, or a faulty sound card. We check sound settings and replace speakers or the audio chipset if necessary.

Absolutely. We assess for physical damage like broken screens, loose hinges, cracked chassis, and internal damage. We can restore it using genuine replacement parts.

Webcam failure can be caused by driver issues, camera disabled in settings, or a damaged module. We test the device and replace the webcam module if needed.

This means your battery is dead or not being detected. We test battery health and either reconnect or replace it with a compatible model.

Most laptops have integrated GPUs and can’t be upgraded. However, for supported models with MXM GPUs or Thunderbolt ports, we offer upgrade advice and solutions.

It could be a damaged HDMI/VGA port, faulty cable, or graphics output failure. We test the external display system and repair or replace the output ports.

Constant high fan speed may result from dust buildup, overheating, or BIOS/software misconfiguration. We clean fans, update BIOS, and adjust fan profiles.

The issue may lie with loose SATA connectors, dead drive, or motherboard faults. We reseat or replace the drive and reinstall Windows if needed.

This is a battery calibration issue or the battery is worn out. We test real capacity and recommend replacement with a genuine battery.

Yes. We open the device, clean corrosion using ultrasonic cleaning, dry the internals, and test all components. Early repair is critical to prevent long-term damage.

If it’s not responding to touch, it could be a digitizer failure, driver conflict, or cable issue. We test and replace the screen or digitizer assembly.